KNOW BEFORE YOU GO & FAQ:

​​IN-PERSON CUSTOMER SERVICE:
If you wish to reserve a facility in-person, pay for a registration in-person, or complete other in-person business with BOPARC, please visit the BOPARC Customer Service Office at 705 East Brockway Avenue, Marilla Park. The Customer Service Office is located in the building above the new Marilla Pool. In-person customer service hours are as follows: Monday:3-6pm, Tuesday: CLOSED, Wednesday: 3-6pm, Thursday: Noon-3pm, Friday: 3pm-6pm. 

BOPARC ICE ARENA:
The Morgantown Ice Arena is CLOSED for the season! The facility is under currently under renovation. Tentative reopening date is mid-October 2025. 

WILES HILL COMMUNITY CENTER:
The Wiles Hill Community Center and Eureka Cafe are open Monday-Friday, 8:00AM-6:00 PM.  
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PARK RESTROOMS:
Seasonal Park restrooms and portables are now CLOSED for the season. Tentative reopening date is April 15th. 
Please plan accordingly.  
 
 ​VIA PHONE-RENTAL FACILITIES RESERVATIONS/ PROGRAM REGISTRATIONS:
Facility reservations and program registrations can be made by calling the BOPARC at 304-296-8356. 

INSURANCE REQUIREMENTS FOR RENTAL GROUPS:
Groups charging a fee and/or sponsoring an event where an invitation to the public is offered (via flyers, media advertising, etc.), shall provide a certificate of insurance naming BOPARC/City of Morgantown as an additional insured. The User shall provide the certificate of insurance to [email protected] within 48hrs of making the reservation. Reservation is not complete until the certificate is received. The certificate shall indicate that the user will maintain in full force and effect a comprehensive liability insurance policy with a minimum amount of $1,000,000 combined single limits of bodily injury and property damage liability, with a general aggregate limit of 2,000,000 for more than one occurrence or accident, covering liability that may arise during the term of the Agreement

INFORMATION ON PROJECT RELATED SERVICE CLOSURES:
Please refer to our Capital Projects Page for closures and service pauses due to park improvement projects.  Thank you for your patience as we bring the community's vision for park enhancements to life.
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Flegal Reservoir remains an active construction site as we work toward future recreational opportunities. At this time, no recreational operations are available. We appreciate your patience and understanding during this process.

REGARDING TREE REMOVALS IN CITY PARKS:
PLEASE BE AWARE:  BOPARC does not evaluate or determine when individual trees will be removed from City Parks.  Our crews may remove or assist in the removal of downed trees, but the assessment, tree-health determination and removal decisions are City level functions.  The Urban Landscape department often consults with certified arborists and/or other tree experts when making these decisions.  BOPARC is informed of removal when removal is ready to occur.  If you have questions, complaints and/or comments regarding individual tree removals within parks, they should be directed to the City of Morgantown.  Tree removals associated with projects, such as the MUB water line project in White Park, are covered in site plans, project contracts and/or re-planting agreements.  Depending on the area being disturbed, re-plantings are normally done on a 1:1 or 2:1 basis.