BOPARC Privacy Policy
Effective date: September 23, 2026
The Morgantown Board of Parks and Recreation (“BOPARC”) respects the privacy of the people who use our website, mobile applications, facilities, programs, and services. This policy explains what personal information we collect, how we use and protect it, and how people can request access to or deletion of their information.
Information we collect
BOPARC may collect information you provide when you register for a program, purchase a pass, reserve a facility, complete a form, contact us, or use an application. Depending on the activity, this may include your name, contact information, account details, registration and payment information, emergency contacts, and information needed to administer a program safely. We may also receive information through service providers that support these activities.
Our website and applications may collect technical information needed to operate and maintain their services, such as device information and records of how a service is used.
How we use information
We use personal information to process registrations and transactions; provide programs, facilities, and customer support; communicate about reservations, schedules, and services; maintain safety and administrative records; and meet applicable legal obligations. Access to personal information is limited to personnel and service providers who need it for an authorized purpose.
BOPARC does not sell personal information. We share information with service providers when needed to deliver a service, process a transaction, or maintain our systems. We may also disclose information when required by law.
Storage and security
Personal information stored on BOPARC property is maintained in secured, encrypted locations. BOPARC also uses cloud-based applications for registration and other services. These providers are governed by service-level agreements and applicable contractual terms intended to help protect patrons’ data. BOPARC uses access controls and other reasonable safeguards to reduce the risk of unauthorized access, loss, or misuse. No system can guarantee absolute security.
Retention and deletion
BOPARC keeps general registration and administrative information only as long as needed for the purposes described in this policy, subject to applicable recordkeeping and legal requirements. When information is no longer needed, BOPARC deletes it or securely disposes of it. Where a cloud provider holds information on BOPARC’s behalf, BOPARC directs or uses the provider’s available processes to remove information when appropriate.
Users may request access to, correction of, or deletion of their personal information by contacting BOPARC. We may need to verify a requester’s identity before acting.
Children’s information
A parent or guardian may provide information needed to register a child for a BOPARC program. BOPARC uses that information to administer the program and communicate with the parent or guardian. Parents or guardians may contact BOPARC with questions about information associated with their child.
Other websites and services
BOPARC’s website may link to registration platforms or other websites operated by third parties. Those services may have their own privacy policies. We encourage patrons to review them when using those services.
Changes to this policy
BOPARC may update this policy as its services or data practices change. The effective date at the top of this page will indicate when the policy was last updated.
Contact BOPARC
For privacy questions or requests concerning your information, contact BOPARC Customer Service at 304-296-8356 or write to:
Morgantown Board of Parks and Recreation
705 East Brockway Avenue
Morgantown, WV 26501
Effective date: September 23, 2026
The Morgantown Board of Parks and Recreation (“BOPARC”) respects the privacy of the people who use our website, mobile applications, facilities, programs, and services. This policy explains what personal information we collect, how we use and protect it, and how people can request access to or deletion of their information.
Information we collect
BOPARC may collect information you provide when you register for a program, purchase a pass, reserve a facility, complete a form, contact us, or use an application. Depending on the activity, this may include your name, contact information, account details, registration and payment information, emergency contacts, and information needed to administer a program safely. We may also receive information through service providers that support these activities.
Our website and applications may collect technical information needed to operate and maintain their services, such as device information and records of how a service is used.
How we use information
We use personal information to process registrations and transactions; provide programs, facilities, and customer support; communicate about reservations, schedules, and services; maintain safety and administrative records; and meet applicable legal obligations. Access to personal information is limited to personnel and service providers who need it for an authorized purpose.
BOPARC does not sell personal information. We share information with service providers when needed to deliver a service, process a transaction, or maintain our systems. We may also disclose information when required by law.
Storage and security
Personal information stored on BOPARC property is maintained in secured, encrypted locations. BOPARC also uses cloud-based applications for registration and other services. These providers are governed by service-level agreements and applicable contractual terms intended to help protect patrons’ data. BOPARC uses access controls and other reasonable safeguards to reduce the risk of unauthorized access, loss, or misuse. No system can guarantee absolute security.
Retention and deletion
BOPARC keeps general registration and administrative information only as long as needed for the purposes described in this policy, subject to applicable recordkeeping and legal requirements. When information is no longer needed, BOPARC deletes it or securely disposes of it. Where a cloud provider holds information on BOPARC’s behalf, BOPARC directs or uses the provider’s available processes to remove information when appropriate.
Users may request access to, correction of, or deletion of their personal information by contacting BOPARC. We may need to verify a requester’s identity before acting.
Children’s information
A parent or guardian may provide information needed to register a child for a BOPARC program. BOPARC uses that information to administer the program and communicate with the parent or guardian. Parents or guardians may contact BOPARC with questions about information associated with their child.
Other websites and services
BOPARC’s website may link to registration platforms or other websites operated by third parties. Those services may have their own privacy policies. We encourage patrons to review them when using those services.
Changes to this policy
BOPARC may update this policy as its services or data practices change. The effective date at the top of this page will indicate when the policy was last updated.
Contact BOPARC
For privacy questions or requests concerning your information, contact BOPARC Customer Service at 304-296-8356 or write to:
Morgantown Board of Parks and Recreation
705 East Brockway Avenue
Morgantown, WV 26501